Our Support Team is On-Call M-Sat and is able to assist in submission of artwork through e-mail, should you want reproductions of your current cards, submission of your own artwork for brochures, banners, business cards, etc. One of our IT specialists or Graphic Designers will be happy to assist you in these matters.
* Any Artwork submitted in Adobe formats MUST be flattened and have a 300dpi resolution prior to submission, otherwise we will return it to you and allow you to fix it, or unfortunately one of our graphic designers will have to do it at an hourly rate, which will be quoted should that issue arise. We appreciate your business and want to make sure your order is right the first time, so although adherence to these specifications is sometimes troublesome, it must be done in order for your order to be a quality product. Please E-Mail
Sales@advancedmarketingsolutions.org for exact specs on any of our offered products, should you prefer to do your own artwork and/or design. If you are submitting artwork that you would like added to your product, please be sure that it is in an Adobe, Microsoft, Macromedia, or Corel format. We have a complete list of supported formats, which will be posted soon, but we prefer *.jpeg, *.jpg, *.tiff, *.png,, *.pfs, or *.pdf and don't forget, they must be in 300dpi resolution, otherwise we cannot use them due to the high quality of the inverted lithography press. Anything less than 300dpi will show up pixelated and we can't offer a satisfaction guarantee if we already know there are going to be problems with the graphics.
Any other questions you have that are not of a technical nature should be sent to
info@advancedmarketingsolutions.org or
sales@advancedmarketingsolutions.org and usually our response time is faster, because there are many times we must research support questions in order to give a correct answer and sometimes that takes a little bit longer than we'd like for it to, but it's out of our hands at that point, although our press rep is usually quick to respond, as well as their support team, we often times take longer than expected to get back to our customers on complex support issues..